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At Simmy’s Helping Hands, our first priority is the safety and peace of mind of both our clients and our consultants. We take the trust you place in us very seriously.

Following the recent decision by the Government on the 4 steps out of lockdown, we look forward to reopening services tentatively under these new guidelines as we are also very mindful, in these stressful times, that everyone, is concerned for themselves and their loved ones.

We would like to reassure you that we are still tracking our consultants movements and doing Covid tests when required or requested. We still continue to monitor the advice of the relevant Government bodies - Public Health England (PHE) and NHS England.

For those clients that require childcare related services we will be tentatively opening this service from the middle of March for existing clients only.

Cleaning services will tentatively reopen from the middle of March if both the client and consultant agree and are able to abide by the government and our guidelines regarding social distancing, health and safety and so forth.

We will not be offering any cover services until step 2 is in place and the numbers are acceptable for us all.

Beauty treatments alongside Hair and Makeup will reopen in April following a successful transition of Step 2.

Following that our aim is to re open all services and be fully operational by once step 3.

Finally, we would again like to thank you for your support for our still new business, during what is clearly a very challenging and uncertain time for us all. We are committed to protecting our consultants and clients as well as our wider community.

How can you help? 

We recognise that the Coronavirus has required all of us to be more mindful as we go through our regular activities. The latest advice from the UK Government is to isolate yourself and your immediate household should you show symptoms of coronavirus infection, typically a dry cough, a temperature or shortness of breath. To this end, we would request that clients and consultants keep each other, and/or us, informed if they or anyone in their household has developed any relevant symptoms or have recently been in contact with someone that has. Consultants have been informed to check in with their clients before their next scheduled appointment so that we are all updated with the information.  In the event that you have such symptoms or have been in contact with someone that has please notify us so that we can protect ourselves and our loved ones.

Coronavirus Information 

  • Whilst there is now a vaccine the best way to prevent illness is to avoid being exposed to this virus.

  • The virus is thought to spread mainly from person-to-person.Between people who are in close contact with one another (within about 6 feet).

  • Through respiratory droplets produced when an infected person coughs or sneezes.

  • These droplets can land in the eyes, mouths or noses of nearby people. 

Clean your hands

  • Wash your hands often with soap and water for at least 20 seconds - especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.

  • If soap and water are not readily available, use a hand sanitizer that contains at least 70% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick

  • Put distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for those who are high risks.

Protecting You & Our Consultants

Due to how the COVID-19 virus behaves we are aware that people can become infected. It's worth noting that research has shown that some surfaces, stainless steel for example, have shown signs of the virus up to three days after they were initially infected. Due to the range of services we provide we have listed some guidelines to address that. 

  • Consultants should wear face masks and if necessary either a face shield or goggles.

  • Shoe covers or a change of socks should be used.

  • All consultants should wash there hands on arrival and also after gloves are removed. Also use hand sanitiser.  

  • The apartment/home should ideally be aired before and whilst the consultant is present.

The 2m social distance should be maintained whenever possible. Unless you are engaged in a service such as a parents help for example. Working Safely

Housekeeping Services

On top of your normal cleaning routine we recommend that you should also be disinfecting potentially infection areas. By disinfecting you significantly reduce the spread of germs.  You can find a wide range of disinfectants on the market. If possible make sure that it states it combats influenza and human coronaviruses for example Dettol surface cleanser.  High traffic areas should be added in your clean routine if it is not already. These areas include:

  • Door Handles

  • light switches 

  • Appliances handles  

  • TV remotes 

  • Taps 

  • Surface areas in kitchen & bathroom 

  • Floors

  • Please make sure you have enough sponges/cloths and that they are washed after each session.

Some useful links:

Lastly, our thoughts go out to those who have been affected and will be affected over the coming months, by this unprecedented global event. We appreciate the healthcare workers working on the front line to contain this coronavirus. If we can be of any further help, now or in the future, please do not hesitate to contact us. 

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